colourful solutions software work on a Mac OS?
A Unfortunately the Colourful
Solutions Software packages are not directly portable to the
Mac Operating System without the use of Windows
There are two fundamental ways to use Windows Emulation on
a Mac OS X
1. Dual booting. Every copy of Mac OS X comes with software
called Boot Camp that lets you install Windows and enable it
to start up the Mac. You can choose to boot either from Windows
or Mac OS X, but you don't have access to both at the same time.
2. Running Windows in a virtual machine. With this approach,
you boot the Mac with Mac OS X and run Windows in a virtualization
application. The advantage is that you can switch between the
Mac OS X and Windows environments without rebooting. Virtual
machine software also supports a wider range of Windows versions
than Boot Camp. The disadvange is that it takes more RAM memory
and CPU utilization, leaving fewer of your Mac's resources for
other applications. Most tools let you move files between the
two operating systems and sharing peripherals and networking.
The main products for doing this are Parallels
Desktop and VMware
Fusion. Sun's VirtualBox
is a free emulator.
More information about this is available on the Mac OS website
I make suggestions about changes or improvements to your software?
A We would be delighted to listen
to any suggestions and due to the nature of the products we
are often able to implement changes into updates very rapidly.
Similarly if any errata are noted these can be put right immediately.
my antivirus reports your software as a trojan!
A Antivirus companies are continually
updating their software checkers with new algorithms. Occasionally
these match existing strings of code that are in genuine software.
This is called a 'false positive'. We are keen to hear about
any false positives, so that we can contact the relevant AV
company and inform them so that they can update their software.
The process takes from a couple of days to a couple of weeks
depending on the company.
We recomend that if you have any doubt you check our products
against AVG (Grisoft), Panda and Kaspersky AV, all of which
offer onine checking.
I am very interested in this software, but i see it says the puk
is unique to your pc. I am moving to a new school in a new country
in August so if I buy this now does it mean I wont be able to
use it later as I will have a different laptop at my new school?
A We understand that occasionally
people change location and PCs and will always issue replacement
Unlock Keys to ensure that the Colourful Solutions software
is always available free of charge.
I have made the payment, but not yet received my personal Unlock
Key. What can I do?
A We sometimes send out PUKs
to emal addresses which either flag our emails as spam or the
emal box is full and the email cannot be delivered. In these
cases we send out reminder emails (from different addresses)
and post information in the forum
for the client to be alerted about the problem. It helps if
the ibchem.com website is whitelisted in your email settings.
am trying to run the downloaded software and as I try to open
the zip file, I am getting an error message that the file is invalid
or corrupted. ?
A This occasionally happens
with any downloaded software. The simplest solution is to download
it again and save it into a folder of your choice before unzipping.
district authority do not allow us to make online payments. Do
you have any other options?
A It occasionally happens that
schools and other institutions have no means to purchase on-line,
so we do have alternative facilities available. If you are able
to make a telegraphic bank transfer into our company account
this would be perfectly acceptable. We provide the appropriate
banking information and a relevant proforma invoice.
We are also able to accept cheques by post, although this would
involve some delay in acquiring your PUK.
I bought one of your individual Colourful Solutions ebooks and
would like to purchase the whole IB Colourful Solutions bundle.
Is there any discount?
A If a customer wishes to upgrade
from an individual book to the whole Colourful Solutions bundle
we discount your initial investment from the final price.
your software updated to include the latest questions?
say that I can trial the software but the download version is
A To allow customers to assess
the quality of the software we offer a 100% guarantee of satisfaction
and if for any reason you are not happy with your purchase we
will refund in full.
This then allows a customer to 'trial' the product. If he/she
has paid through paypal we can reverse the payment within three
months with no administration costs (there would be a small
administration charge between 3 months and 1 year)
In the case of payments made through cheque or bank transfer
we would need the details of an account into which to transfer