Dear Jessica:

We have received no reply to our previous emails explaining the Unlock Procedure for the Colourful Solutions software. This may be because Yahoo is blocking emails with images. We have also sent you information via a private account, but this too appears to have not arrived.

In order to activate your Colourful Solutions Software you need a Personal Unlock Key and UserName

Please run the software and make a note of the system ID that appears in red on the popup screen. Send us the system ID so that we can generate your PUK

SystemID:   

UserName: JessicaChiverton

PUK: 

Send this information to us using one of the the support forms on this website or http://colourful-solutions.com.

We will then be able to generate your PUK and you will be able to unlock and activate the software.

Please also white-list the domains http://ibchem.com and http://colourful-solutions.com in your email server so that we can get emails to you.

Yours sincerely,

Charles Collingwood
IsisSoft Support

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